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Flooring Hut Ltd Announces Expansion of Online Retail Platform and Customer Service Enhancements

In response to increasing demand and a commitment to excellence in the flooring industry, Flooring Hut Ltd, a leading UK-based online carpet and flooring retailer, is excited to announce significant expansions to its product range and enhancements in customer services. Established in 2015, Flooring Hut has become a trusted name for high-quality flooring solutions, catering to both residential and commercial clients across the United Kingdom.
Enhanced Product Offering
Flooring Hut’s digital platform now boasts an enriched array of flooring products, including an extensive range of luxury vinyl tiles, engineered wood flooring, laminates, and premium carpets. The expansion includes the latest collections from industry-leading manufacturers such as Karndean, Amtico, Polyflor, and Cormar Carpets. These additions are meticulously curated to meet the evolving trends and demands of Flooring Hut’s diverse clientele, ensuring every customer finds the perfect fit for their space.
Customer-Focused Initiatives
Recognising the importance of customer satisfaction and engagement, Flooring Hut is enhancing its service offerings with several key initiatives: Free Delivery and Sample Services: Understanding the importance of tactile experience in flooring selection, Flooring Hut offers free samples and delivery on qualifying orders, empowering customers to make informed decisions from the comfort of their homes.

Price Match Guarantee: Committed to providing the best value, Flooring Hut will now match or beat any competitor’s pricing, ensuring customers receive the most competitive rates in the market.

Advanced Quote System: The newly introduced ‘Written Quote Service’
allows customers to receive detailed, no-obligation quotes valid for 30 days, with the flexibility to schedule deliveries up to 90 days in advance, accommodating various project timelines.
Enhanced Customer Support: Flooring Hut has further invested in its UK based customer support team, trained to offer expert advice, assist with after-sales issues, and provide a seamless shopping experience.

Commitment to Excellence

These initiatives are part of Flooring Hut’s broader strategy to enhance operational efficiencies and customer engagement. “Our goal is to redefine the flooring buying experience,” said Ashley Stephen Funnell, Director of Flooring Hut. “We are committed to continuous improvement and innovation to serve our customers better. These enhancements will further
solidify our position as a customer-centric organization, ready to meet the needs of our diverse and expanding customer base.”
Financially, Flooring Hut operates as an SME, a designation for small and medium sized companies in the UK. This status is indicative of the
company’s streamlined operations which focus on specific aspects of the flooring market rather than diversifying into unrelated retail sectors.
Financially Robust & Growing
Despite its smaller size, the company’s financial health is stable with regular submissions of financial documents and statutory filings as per UK corporate requirements. The latest financial records indicate that the company maintains a balance of assets and liabilities, managing a growing turnover while navigating the challenges typical of small businesses.
Sustainable Practices
In line with its commitment to sustainability, Flooring Hut is also increasing its efforts to offer eco-friendly flooring options and maintaining environmentally responsible practices throughout its operations. This commitment is reflected in their careful selection of suppliers and products that adhere to the highest standards of environmental stewardship.
About Flooring Hut Ltd
Flooring Hut Ltd is your premier online destination for high-quality flooring solutions, offering a wide range of products that cater to both aesthetic preferences and practical needs. Based in Worthing, West Sussex, Flooring Hut uses a robust e-commerce platform that simplifies the process of purchasing flooring by providing detailed product information, customer reviews, and online design tools. With a focus on customer satisfaction and a vast inventory of flooring options, Flooring Hut is dedicated to helping homeowners and businesses
create spaces that reflect their unique style and functional requirements. For additional information about Flooring Hut’s products and services, or to browse their extensive flooring collection, please visit www.flooringhut.co.uk.

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