Kumar Pratik, CEO of GeekyAnts, a global leader in mobile app development,recently introduced the concept of Agent-to-Human Protocol (A2H), a structured framework designed to close the gap between autonomous AI agents and human oversight. The protocol introduces a formalized method for agents to seek approval, explain their reasoning, and incorporate human guidance in complex or sensitive tasks.
This concept frames the Agent-to-Human Protocol (A2H) as a necessary step to keep AI systems safe, reliable, and effective in operational settings.
Rise of Autonomous Agents
The field of artificial intelligence is moving quickly toward multi-agent systems. These frameworks allow digital agents to communicate, coordinate, and complete tasks without constant human input. Protocols such as MCP (Multi-Agent Communication Protocol) and A2A (Agent-to-Agent) already make agent-to-agent collaboration possible. They help machines manage workflows, generate content, and synchronize complex actions across networks.
Even with these advances, one problem remains unresolved: how agents can work directly with human decision-makers in a structured way. The A2H protocol introduced by Kumar Pratik is designed to address this gap.
Why Human Oversight Still Matters
Total autonomy for artificial intelligence is not practical in many environments. High-stakes decisions often require accountability, judgment, or ethical review that algorithms cannot provide.
The Human-in-the-Loop (HITL) model has therefore become a key principle, giving people the authority to intervene when an agent needs direction. This A2H protocol formalizes this model, ensuring clear communication between agents and humans during critical points in a workflow.
Examples where oversight becomes necessary include:
- Sensitive actions such as financial transactions, regulatory filings, or irreversible system changes.
- Low confidence outputs where an agent acknowledges uncertainty in its prediction or decision.
- Creative tasks that involve ambiguity in design, writing, or ideation.
- Training feedback where human input improves accuracy or strengthens decision-making loops.
According to Kumar Pratik, these checkpoints are not barriers but essential safeguards. “The goal isn’t simply to build intelligent agents,” he noted. “The goal is to build responsible ones.”
Inside the Agent-to-Human Protocol
At its core, the A2H protocol operates as a communication and interaction model between agents and human operators. It defines the key information an agent must provide when escalating decisions and the structure for human responses.
Field | Purpose |
intent | Defines what the agent wants to do. |
justification | Explains the reasoning behind the action, with traceable context. |
Confidence Score | Provides a measure of certainty in the agent’s decision. |
approvalRequest | The request packet is sent to the human for validation. |
responseType | Captures the human’s decision (Approve, Reject, Modify, or Defer). |
traceId | Unique identifier for tracking and auditing. |
By requiring justification, confidence levels, and trace IDs, the protocol aims to make AI reasoning transparent, traceable, and accountable.
Example in Practice
In a product design workflow, an agent may be asked to design a landing page for a fitness application. It produces a draft but remains uncertain about the header layout. The agent then sends a structured request through the A2H protocol:
“I have created a draft, but I am 70% confident about the header section layout. Please review.”
The human can approve, modify, or reject the layout. The agent records the feedback and continues execution, storing the decision trail for compliance and learning.
Benefits of A2H
Kumar Pratik identifies four core advantages of implementing this protocol:
1. Controlled Autonomy
Enterprises can determine thresholds for escalation. This ensures automation runs safely while leaving room for human authority where necessary.
2. Explainability and Trust
By attaching justifications and confidence scores, agents make their reasoning accessible. Human operators can evaluate not just outcomes but the decision-making process itself.
3. Compliance and Governance
Each interaction generates an auditable record. This feature will support compliance requirements in regulated sectors such as healthcare, finance, and legal.
4. Active Learning Loops
Human feedback collected through the protocol feeds back into agent models. Over time, this will improve accuracy, adaptability, and reliability.
Layers of Implementation
The A2H framework can integrate across different layers of enterprise technology stacks:
- Transport Layer: Support for HTTP, WebSockets, Slack API, or WhatsApp integrations.
- Interaction Layer: Dashboards, chat interfaces, or mobile applications for human operators.
- Protocol Layer: JSON schemas for structured request and response payloads.
- Security Layer: Verification and access control for human responders.
- Memory Layer: Persistent logging in vector databases or traditional storage for traceability.
This modular design allows users to incorporate the protocol into existing systems with minimal disruption.
Positioning in the Broader AI Ecosystem
With autonomous AI agents gaining traction across industries, the ability to balance independence with oversight has become a pressing issue. Industry observers have highlighted the tension between the efficiency of full autonomy and the accountability of human control.
Frameworks like MCP and A2A address the agent-to-agent dimension, but the human connection has lagged behind. A2H move brings structured attention to this gap.
Real-World Applications
The protocol has implications across multiple industries:
- Healthcare: Agents recommending treatment plans would escalate uncertain cases for human review, ensuring safety.
- Finance: Automated investment suggestions could include confidence scores, requiring human approval before execution.
- Legal: Drafted contracts or policy changes could be reviewed by counsel, with audit logs preserved for compliance.
- Product Design: AI-generated layouts or content could be modified by creative leads, blending speed with judgment.
By offering structured collaboration, the protocol can support organizations where both speed and accountability matter.
Towards Human Centered AI
As autonomous systems evolve, debates around control, transparency, and accountability remain at the forefront. The launch of A2H positions GeekyAnts within this conversation as a company attempting to design practical safeguards into multi-agent ecosystems.
For Pratik, the central message is responsibility. “It becomes imperative to design systems that can pause, seek guidance, and prioritize oversight when it matters most,” he said.
The A2H protocol underscores the shift in AI development from building tools that automate tasks to building systems that collaborate with humans in structured, auditable ways.
Overall Outlook
The introduction of the Agent-to-Human Protocol reflects the growing demand for frameworks that balance autonomy with accountability. In an environment where AI agents are taking on more complex roles, structured collaboration ensures that human judgment remains integral to the process.
By embedding oversight into the heart of its design, the A2H framework signals a future where AI operates in concert with human decision-makers.